Shipping policy

SHIPPING POLICY

Last updated: October 24, 2026

SpedCrew is an international online clothing and streetwear retailer operated by YDE BUSINESS LLC, a limited liability company registered in the State of New Mexico, United States.

We ship physical products to supported destinations worldwide and are committed to providing transparent shipping information, reliable order processing, and tracking updates.

Delivery availability may depend on the destination, product availability, carrier restrictions, and applicable laws.

All shipping prices stated in this policy are in United States dollars (USD).

1. Order Processing

Orders require up to 3 business days for payment verification, preparation, packaging, and fulfillment before dispatch.

Processing time is separate from shipping and delivery time.

Business days generally exclude weekends and public holidays.

Orders placed during weekends or public holidays will generally begin processing on the next business day.

Orders containing multiple products may be shipped in separate packages.

Separate shipments may have different tracking numbers and delivery dates.

Once your order has been dispatched, tracking information will be provided when available.

2. Shipping Options

Standard Shipping

  • Shipping Cost: $4.90 USD

  • Estimated Delivery After Dispatch: 5–8 business days

  • Estimated Total Time Including Processing: Approximately 8–11 business days

Express Shipping

  • Shipping Cost: $7.90 USD

  • Estimated Delivery After Dispatch: 3–5 business days

  • Estimated Total Time Including Processing: Approximately 6–8 business days

Shipping availability and final charges may vary depending on the customer's location and the shipping options displayed at checkout.

Any applicable shipping promotions or discounts will be displayed before the order is completed.

3. Delivery Estimates

Delivery estimates begin after an order has been dispatched.

Estimated delivery times are provided for informational purposes and are not guaranteed delivery dates unless expressly stated at checkout.

Delivery may take longer because of:

  • Customs inspections or clearance procedures.

  • Carrier disruptions or transportation delays.

  • Incorrect or incomplete shipping addresses.

  • Remote or restricted delivery locations.

  • Severe weather conditions.

  • Public holidays.

  • High-volume shopping periods.

  • Events outside our reasonable control.

If we become aware that an order cannot be shipped or delivered within the applicable timeframe, we will notify the customer and provide any delay, cancellation, or refund options required by applicable law.

Nothing in this section limits mandatory consumer rights concerning delayed or undelivered goods.

4. Order Tracking

SpedCrew provides tracking information for shipped orders when tracking is available.

Once your order has been dispatched, tracking details will be sent to the email address provided during checkout.

Tracking information may take several business days to update after shipment.

Customers can use the tracking information provided to monitor the progress of their delivery.

If tracking information is unavailable, delayed, or appears incorrect, please contact:

support@spedcrew.com

We will assist with tracking inquiries and coordinate with the relevant shipping provider when necessary.

5. Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information during checkout.

This includes:

  • Full recipient name.

  • Complete street address.

  • Apartment, unit, or building number, where applicable.

  • City and postal code.

  • State or province, where applicable.

  • Country.

  • Contact telephone number, where required for delivery.

Address correction requests should be sent immediately to:

support@spedcrew.com

We can generally update a shipping address only if fulfillment has not started.

Once an order has been dispatched, we cannot guarantee that the shipping carrier will accept an address change.

SpedCrew is not responsible for delivery problems caused solely by inaccurate or incomplete information provided by the customer, except where applicable consumer law requires otherwise.

6. Customs, Duties, and Import Taxes

International shipments may be subject to customs inspections, import duties, taxes, brokerage fees, or other charges imposed by the destination country.

Where applicable import duties or taxes are collected at checkout, these amounts will be included in the order total.

Where such charges are not collected at checkout, the destination country may require the recipient to pay them before delivery, subject to applicable law and any disclosures made before purchase.

Customers should review applicable import requirements before placing an international order.

SpedCrew will disclose applicable charges and responsibilities as required by law.

Customs procedures may occasionally cause delivery delays.

Nothing in this section excludes or restricts mandatory consumer rights.

7. Refused or Unclaimed Packages

If a customer refuses delivery or fails to collect a package, the shipping carrier may return the shipment to the sender.

Where permitted by applicable law, actual non-refundable shipping, return, or customs charges caused by an unjustified refusal or failure to collect may be deducted from an eligible refund.

No deduction will be made where:

  • The product arrived damaged or defective.

  • The product was incorrect.

  • The refusal was justified by applicable consumer protection law.

  • A full refund is otherwise required by law.

Customers experiencing delivery difficulties should contact our support team as soon as possible.

8. Lost or Missing Packages

If your package appears to be lost, delayed, or missing, please contact:

support@spedcrew.com

You should contact us if:

  • Tracking has not updated for an extended period.

  • Your order has not arrived within a reasonable period after its estimated delivery date.

  • Tracking indicates delivery, but you have not received the package.

We may request additional information to assist with a carrier investigation.

This may include confirmation of your delivery address and whether the package was received by another authorized person.

Where SpedCrew remains legally responsible for delivery, we will provide an appropriate replacement, refund, or other remedy required by applicable law.

9. Damaged Packages or Products

If your package or product arrives damaged, please contact us as soon as reasonably possible.

Email: support@spedcrew.com

Please provide:

  • Your order number.

  • A description of the damage.

  • Photographs of the damaged product, where available.

  • Photographs of the external packaging, where available.

  • Photographs of the shipping label, where available.

Photographs help us investigate shipping issues and coordinate with carriers.

Failure to provide photographs does not automatically exclude mandatory consumer rights.

Where damage or defects are confirmed, SpedCrew will provide an appropriate remedy under our Return and Refund Policy and applicable consumer protection laws.

10. Risk of Loss and Delivery Responsibility

Risk of loss or damage generally remains with SpedCrew until the products are delivered to the customer or a person designated by the customer.

An exception may apply where the customer independently selects a carrier not offered by SpedCrew or where applicable law provides otherwise.

Our responsibility for delivery is subject to applicable consumer protection laws.

Shipping carriers and fulfillment providers may assist with delivery operations, but their involvement does not remove legal responsibilities that cannot be excluded.

11. Restricted Shipping Destinations

SpedCrew ships to eligible international destinations.

However, certain locations may be unavailable because of:

  • Shipping carrier restrictions.

  • Customs or import regulations.

  • Trade sanctions or legal restrictions.

  • Product-specific delivery limitations.

  • Restricted or remote delivery regions.

We may be unable to deliver to certain military addresses, freight-forwarding facilities, PO boxes, or restricted territories.

Available destinations and shipping methods will be displayed at checkout.

If an order cannot legally or practically be fulfilled, we will notify the customer and issue an applicable refund.

12. Order Cancellations

Customers may request order cancellation before fulfillment or shipment.

To request cancellation, contact:

support@spedcrew.com

Please include your order number and use the subject line:

Order Cancellation

If the cancellation request can be processed before fulfillment, we will cancel the order and issue a full refund.

Once an order has entered fulfillment or has been dispatched, cancellation may no longer be operationally possible.

Customers may then request a return after delivery or exercise any applicable statutory withdrawal rights.

For further details, please review our Return and Refund Policy.

13. International Consumer Protection

SpedCrew serves customers in multiple international markets.

Customers located in the European Union, European Economic Area, United Kingdom, and other jurisdictions may have additional statutory rights concerning delivery deadlines, lost shipments, damaged goods, and refunds.

Nothing in this Shipping Policy excludes, restricts, or replaces rights that cannot legally be waived.

Where applicable consumer protection law provides stronger rights than those described in this policy, those mandatory legal requirements will prevail.

14. Changes to This Shipping Policy

We may update this Shipping Policy to reflect changes in shipping methods, carrier availability, delivery estimates, business operations, or legal requirements.

Updated versions will be published on this page with a revised effective date.

Changes will not retroactively alter shipping terms already agreed upon for accepted orders unless permitted by applicable law.

15. Business and Contact Information

Legal Business Name: YDE BUSINESS LLC

Trading Name: SpedCrew

Business Type: Single-Member Limited Liability Company (LLC)

State of Registration: New Mexico, United States

Date of Formation: November 4, 2025

New Mexico Entity ID: 0008059422

Principal Business Address:

YDE BUSINESS LLC
100 Sun Ave, Suite 650
Albuquerque, NM 87109
United States

Customer Support Email: support@spedcrew.com

Official Website: https://spedcrew.com

For shipping inquiries, tracking assistance, delivery issues, order cancellations, or other questions, please contact our customer support team.

YDE BUSINESS LLC operates SpedCrew as the legal business entity responsible for the sale and delivery of products purchased through https://spedcrew.com.