PRIVACY POLICY

Last updated: October 24, 2026

This Privacy Policy explains how YDE BUSINESS LLC, trading as SpedCrew (“SpedCrew,” “we,” “us,” or “our”), collects, uses, stores, protects, and discloses personal information when you visit https://spedcrew.com, purchase our products, create an account, communicate with us, or otherwise use our services.

YDE BUSINESS LLC is a legally registered limited liability company in the State of New Mexico, United States.

YDE BUSINESS LLC acts as the data controller for personal information processed for the purposes described in this policy, except where another party acts as an independent controller under applicable law.

1. Information We Collect

Depending on how you interact with our website and services, we may collect:

• Identification and contact information, including your name, email address, telephone number, billing address, and shipping address.

• Order and transaction information, including products viewed, purchased, returned, exchanged, or added to your shopping cart.

• Payment and billing information processed through our authorized payment service providers. We generally do not receive or store complete payment card details.

• Account information, customer preferences, and login credentials.

• Communications submitted to our customer support team.

• Device and network information, including IP addresses, browser types, device identifiers, and operating systems.

• Website usage information, including pages visited, links selected, and interactions with our online store.

• Marketing preferences and advertising interaction information.

• Information necessary for fraud prevention, identity verification, legal compliance, and dispute resolution.

2. How We Collect Information

We may collect personal information through:

• Information you provide directly when placing an order, creating an account, or contacting us.

• Cookies, pixels, tags, and similar technologies used on our website.

• Shopify and other ecommerce service providers.

• Payment processors and financial institutions.

• Shipping carriers, fulfillment centers, and logistics partners.

• Advertising, analytics, and marketing partners, where permitted by applicable law.

3. How We Use Personal Information

We may use personal information to:

• Process transactions and confirm payments.

• Fulfill orders and arrange product deliveries.

• Provide shipping updates and tracking information.

• Manage returns, exchanges, refunds, and cancellations.

• Create and maintain customer accounts.

• Respond to customer inquiries, complaints, and support requests.

• Detect and prevent fraud, unauthorized transactions, and security threats.

• Improve our website, products, and customer experience.

• Send transactional and service-related communications.

• Send promotional communications where permitted by law or where consent has been provided.

• Analyze website traffic, advertising performance, and customer interactions.

• Personalize website content and advertising where legally permitted.

• Comply with applicable legal, accounting, tax, and regulatory requirements.

• Establish, exercise, or defend legal claims.

4. Legal Bases for Processing

Where the European Union General Data Protection Regulation (GDPR), UK GDPR, or similar data protection laws apply, we process personal information based on one or more of the following legal grounds:

Performance of a Contract: Processing necessary to complete purchases, deliver products, and provide customer services.

Legal Obligations: Processing required to comply with applicable laws, including tax, accounting, consumer protection, and regulatory obligations.

Legitimate Interests: Processing necessary for legitimate business purposes, such as fraud prevention, website security, and service improvements, provided these interests are not overridden by your rights.

Consent: Processing based on your permission, including where consent is required for marketing communications or non-essential cookies.

Other Lawful Grounds: Processing based on other legal grounds available under applicable law, where relevant.

5. Cookies and Tracking Technologies

SpedCrew and its authorized service providers may use cookies, pixels, tags, and similar technologies to:

• Operate and maintain our ecommerce website.

• Remember customer preferences.

• Maintain shopping cart functionality.

• Improve website security.

• Analyze website performance and visitor behavior.

• Measure advertising effectiveness.

• Provide personalized advertising where permitted.

Where required by applicable law, non-essential cookies and tracking technologies are activated only after the customer provides valid consent.

Customers may manage their preferences through the cookie banner or privacy settings available on our website.

Browser settings may also allow customers to block or delete cookies. However, disabling certain cookies may affect website functionality.

6. How We Share Personal Information

We may share personal information with trusted third parties when reasonably necessary to operate our business.

These parties may include:

• Shopify: Our ecommerce platform and related service provider.

• Payment Service Providers: Companies responsible for securely processing customer payments, refunds, and payment-related services.

• Shipping and Logistics Providers: Companies responsible for preparing, shipping, tracking, and delivering orders.

• Customer Support Providers: Services used to manage customer inquiries and communications.

• Email and Communication Providers: Services used to deliver order confirmations, shipping updates, and authorized marketing communications.

• Analytics and Advertising Partners: Providers that help us measure website performance and advertising effectiveness, where legally permitted.

• Professional Advisors: Accountants, legal advisors, insurers, and other professional service providers.

• Government and Regulatory Authorities: When disclosure is required by applicable law.

• Business Transaction Parties: Where necessary in connection with a merger, acquisition, restructuring, financing, or sale of business assets.

We do not sell personal information for monetary compensation.

However, certain advertising and analytics activities may qualify as the “sale,” “sharing,” or use of personal information for targeted advertising under applicable privacy laws.

Where required, customers may exercise applicable opt-out rights through our website's privacy controls or by contacting us.

7. Relationship With Shopify

Our online store is hosted by Shopify.

Shopify provides the ecommerce infrastructure used to display products, process orders, manage customer accounts, and support online transactions.

Personal information submitted through our store may be processed by Shopify and its authorized service providers.

Shopify may process certain information for ecommerce functionality, payment services, security, fraud prevention, analytics, and other purposes described in its applicable privacy documentation.

Customers can learn more about Shopify's privacy practices at:

https://privacy.shopify.com/en

8. Payment Processing and Security

SpedCrew uses authorized third-party payment service providers to facilitate secure online transactions.

Depending on the payment method selected, payment information may be processed directly by the applicable provider.

We generally do not store complete credit card numbers, card security codes, or other sensitive payment authentication information on our own systems.

Payment providers may collect and process personal information independently according to their applicable privacy policies and legal obligations.

Payment-related information may also be used for fraud prevention, transaction verification, refunds, chargeback management, and dispute resolution.

9. International Data Transfers

YDE BUSINESS LLC is registered in the United States and operates an international ecommerce business.

As a result, personal information may be processed, transferred, or stored outside the country in which a customer resides.

These locations may include the United States and countries where our authorized service providers operate.

Where required by applicable law, international data transfers will be supported by appropriate legal safeguards, which may include:

• Adequacy decisions.

• Standard Contractual Clauses.

• Applicable data transfer frameworks.

• Other lawful transfer mechanisms recognized by relevant authorities.

We take reasonable steps to ensure that international transfers comply with applicable data protection requirements.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our products and services.

• Process and maintain customer orders.

• Maintain accounting and transaction records.

• Comply with applicable legal and regulatory obligations.

• Prevent fraud and unauthorized activity.

• Resolve customer disputes.

• Enforce contractual rights.

• Protect our legitimate business interests.

Retention periods may vary depending on the type of information and applicable legal requirements.

When personal information is no longer reasonably necessary, we will delete or anonymize it unless continued retention is required or permitted by law.

11. Your Privacy Rights

Depending on your country or region, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of eligible personal information.

• Restrict or object to certain processing activities.

• Withdraw consent where processing is based on consent.

• Request a portable copy of eligible personal information.

• Opt out of targeted advertising or certain data-sharing activities.

• Appeal certain decisions concerning privacy requests, where applicable.

• File a complaint with a competent data protection authority.

To exercise your privacy rights, contact:

support@spedcrew.com

We may request reasonable information to verify your identity before processing certain requests.

We will respond within the time limits required by applicable law.

We will not unlawfully discriminate against customers for exercising their privacy rights.

12. Marketing Communications

Customers may receive promotional communications from SpedCrew where permitted by applicable law.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the message.

After unsubscribing from marketing communications, you may still receive essential transactional messages relating to:

• Order confirmations.

• Shipping updates.

• Refunds and returns.

• Account security.

• Customer support.

• Important service notifications.

13. Children's Privacy

Our website and services are not directed to children under the age of 16.

We do not knowingly collect personal information from children under 16.

If a parent or legal guardian believes that a child has provided personal information to us, they may contact:

support@spedcrew.com

We will review the request and take appropriate action in accordance with applicable law.

14. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include secure payment processing, access controls, and the use of trusted service providers.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

We cannot guarantee absolute security of information transmitted through or stored by our services.

15. Third-Party Websites

Our website may contain links to websites or services operated by independent third parties.

These websites may have their own privacy policies and data processing practices.

We encourage customers to review the privacy policies of third-party services before providing personal information.

SpedCrew is not responsible for the content, security, or privacy practices of independently operated third-party websites.

16. Privacy Complaints

If you have questions or concerns regarding how we collect, use, or protect personal information, please contact:

support@spedcrew.com

We will review privacy-related complaints and respond in accordance with applicable legal requirements.

Depending on your jurisdiction, you may also have the right to submit a complaint to your local data protection authority.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our business operations.

• Our website and services.

• Applicable legal requirements.

• Payment and fulfillment providers.

• Privacy and security practices.

Updated versions will be published on this page with a revised effective date.

Where required by law, we will provide additional notice of material changes.

18. Business and Contact Information

Legal Business Name: YDE BUSINESS LLC

Trading Name: SpedCrew

Business Type: Single-Member Limited Liability Company (LLC)

State of Registration: New Mexico, United States

Date of Formation: November 4, 2025

New Mexico Entity ID: 0008059422

Principal Business Address:

YDE BUSINESS LLC
100 Sun Ave, Suite 650
Albuquerque, NM 87109
United States

Data Controller: YDE BUSINESS LLC, trading as SpedCrew

Customer Support and Privacy Contact: support@spedcrew.com

Official Website: https://spedcrew.com

For questions regarding this Privacy Policy, requests concerning personal information, or the exercise of applicable privacy rights, please contact our customer support team.